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La Fortuna San Carlos, Photo by Alex Vega, Waking Dreams Costa Rica

Terms & Conditions

This website is owned and operated by Alexander Jose Vega. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors private transportation services throughout Costa Rica, Private Accommodations in Sabanilla, Alajuela, Costa Rica, and Pro Photo & Video Services. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

Image & Video Usage

When booking transportation or Pro Photo & Video services with Waking Dreams Costa Rica, we reserve the right to use the footage and photos taken on the trip for our website and social media purposes. If you wish to not have your photo or video displayed on our website or social media, please write us at info@wakingdreamscostarica.com or via text message, stating that you would not like us to use your images or video and we will be happy to respect your wishes. Thank you!  

Privacy Policy

We receive, collect any information you enter on our website or provide us to facilitate your transportation or Pro Photo & Video session. In addition, we collect the e-mail address used when booking or subscribing; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page to help us understand how clients are responding to our website. We also collect personally identifiable information (including name and email); payment details (including credit card information), comments, feedback, via Wix, Acuity scheduling and Paypal.

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When booking our accommodations via Airbnb, you adhere to their website privacy policy. 

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When you write a review on Trip Advisor, you adhere to their website privacy policy. 

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To measure the performance of the website and pages.
     

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Privacy Policy

Refund Policy

Free Cancellation any time prior to your trip!
We understand that things may come up or you may just not feel good one day and prefer to rest. Not to worry. Free cancellations and your cc will be refunded between 5-10 business days. If you wish to reschedule please write me at info@wakingdreamscostarica.com

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